Return Period: Customers can initiate a return within 7 days from the date of purchase.
Return Procedure:
- Contact Us:
- For return requests, please reach out through our Contact Us page at www.kitchenbrasshub.com/contact.
- Alternatively, you can send an email to contact@kitchenbrasshub.com or call us at +91 7457084858.
- Return Authorization:
- Once your return request is received, we will provide you with a Return Authorization (RA) number.
- Packaging:
- Please ensure the product is securely packaged for return, including all original packaging and accessories.
- Courier Pickup:
- Our courier service will arrange a pickup of the product from the address provided.
- Refund Process:
- Upon receiving the returned product, we will inspect it to ensure it meets the return criteria.
- Refunds will be processed to the original payment method within 2-3 business days.
Return Criteria:
Products must be in their original condition, unused, and in the original packaging.
Returns without the provided RA number may not be accepted.
Exceptions:
Customized or personalized items may not be eligible for return unless there is a defect or damage.
Contact Information:
For any queries or assistance, please contact us through the methods mentioned above.
At Kitchen Brass Hub, we value your satisfaction and aim to provide a hassle-free return and refund process.